It wasn't soon, but something is now at ZELEPUGAS.COM

JEFFREY ZELEPUGAS
8210 Polo Court
Lakewood, Illinois 60014
815-451-2545
jeffrey@zelepugas.com

PROFESSIONAL SUMMARY 

Multifaceted and resourceful senior program/project management professional with proven experience in leadership of Agile and full SDLC product development lifecycles for SAP, Ecommerce, software, application and hardware development projects. Forward-thinking professional with expertise as Motorola Six-Sigma Black Belt, software quality management, and process improvement specialist. Collaborative and decisive leader with excellent communication and interpersonal abilities. Builds rapport with clients and staff to ensure positive customer experience. 

·         Certified Project Management professional with 15+ years of experience leading full lifecycle Application Development, infrastructure, hardware, system integration, SAP and web development projects.

·         Experienced Agile, Waterfall, PMBOK, Continuous Improvement, JIRA, DMAIC, DMADV and SDLC

·         Six-Sigma Black Belt with SW quality management and process improvement skills and mindset 

PROFESSIONAL EXPERIENCE 

Discover Financial Services (Populous Group) – Riverwoods, IL

Program Manager - Technology / Business (Contractor) – ITAM Modernization Program        January 2024 - Present

·         Program management of multiple workstreams - IT Asset Management (Hardware, Software, Cloud and OCM)

o   Hardware Asset Management – Drive Internal and Vendor teams to Implement HAMPro in ServiceNow

§  Assist Teams in the analysis and remediate of HAM workflows. ​

§  Support the deployment of HAM Pro in ServiceNow environment​ and Improve visibility and tracking of hardware assets across DFS.

o   Software Asset Management

§  Drive the baselining the ELP- Effect License Position (Contracts, License, and renewals) for the top 50 Software Vendors at DFS

§  Help Internal teams provide visibility into DFS license consumption.

§  Create Software Asset Management Metric framework for ELP program status and tracking.

§  Implement SAMPro- Organize teams to Automate ELP functionality in SAM Pro

o   CMDB- Configuration Management Database – Support CMDB discovery, integration gaps, enhancement of CMDB data quality and go-forward asset class ownership model​.

o   Cloud Asset Management – Help identify and drive cloud optimization savings opportunities.

o   OCM - Organizational Change Management – Stand-up Change Champion network for ITAM program

o   ITAM - IT Asset Management Governance Model – support internal and vendor teams with analysis on current ITAM processes, controls, and current state operating model and implement improvements.

o   Execute vendor management, resource management and change management to deliver program plan, key deliverables and milestones to support program timeline. 

Chamberlain Group (GlobalSource IT) – Oakbrook Terrace, IL                                                 June 2023 – December 2024

Sr. Project Manager (Contractor) – Agile Project Manager - Price Transparency Program

·         Provide leadership and Agile project management for three distinct but related projects making up the Price Transparency Program. Responsible for the creation, planning, executing, and tracking of resource plans, program budget, overall program/project Plan, scrum/sprint planning, creation of Kanban boards, lead daily stand-up calls, lead PMO calls and report program status at monthly SteerCo meetings.

1.       Order History Project- Provide Customer ability to pull up past order, PO’s, invoices and packing slip.

2.       New Product Introduction Pre-Order Project – Create Framework to introduce new products into Ecommerce site to allow customers to pre-order future products before formal launch.

3.       Price Transparency – Provide customers the ability to see how all discounts are calculated and applied. 

Walgreens – Deerfield, IL                                                                                                                                        May 2016 – June 2023

Sr. Project Manager – Cost Transformational Projects - Nov 2021 – April 2023

·         Nucleus- Automated Prescription Robot Fulfillment Project - Project Management of Robotic prescription Fulfillment centers across the United States (3 Sites). Support and lead multiple work streams (11 internal and 3 external) including but not limited to; Construction, automation equipment, IT/ Technology/ infrastructure, Central Rx, operations and business teams in standing up Micro-fulfillment centers. Delivered projects on time, within budget and of high quality.

·         Background Screening project – Led a cross-functional project team (Business, HR, IT, Architecture, Asset Protection) to move off an older unsupported screening platform and consolidated our drug screening management and criminal background screening under a single vendor in HR systems. This project improved Turnaround time in hiring, screening and compliance efficiencies. The project successfully improved candidate and recruitment experience and created actionable analytics under a single vendor.

·         Drug Testing Changes project – Led multiple cross-functional project teams in rolling out an instant Point of Care Oral Drug Test and process chain-wide. Vendor software was integrated with internal HR systems to schedule, track and store drug screening status. This project produced a $2.1M reduction in annual operating expenses.

·         IBM Subscriptions and Support Cost Saving project – Reduced IBM costs by $1.5M by working with Walgreens IT leaders to reduce or remove IBM Hardware, Software, subscriptions, and support no longer required by 30%. 

IT Project Manager – Infrastructure/ Architecture – May 2017 – Nov 2021 

·         Provide Infrastructure/Architecture project management services to large multiple million-dollar program, and Legacy Infrastructure/Architecture organization leveraging Waterfall and Agile methodologies.

·         Lead Project manager for Agile DevOps/Architecture organization.

·         Scrum Master for large application, data management, infrastructure, DevOps and architecture teams. 

Key Projects:

·         Microsoft Technology Stack Migration Project – Lead Project Manager authoring scope, schedule, execution, and status to move from legacy Architecture, Hardware and Software and over to Microsoft PaaS – “Platform as a Service” Model

·         Architecture as a Service - Set-up and govern Agile Platform Architecture Release and Sprint Cadence to support architecture and infrastructure changes (Tech Enablers) for the Microsoft Technology Stack Migration Project

·         High Availability / Disaster Recovery Project- Project Management support to connect existing Walgreens Data Centers to multiple Microsoft Azure regions (Primary, secondary and tertiary) for 99.995 % Uptime /Availability

·         Skinny Platform Project – Set-up MVP- Minimal Viable Product /Test Environment for basic proof of concept Application validation using light version of Future state Microsoft platform. 

IT Project Manager – Mobile Device, May 2016 – May 2017 

·         Provided project management and leadership to multiple mobile device deployment projects. Led the procurement, custom configuration, testing and delivery of mobile devices chain wide. Led application, hardware and infrastructure teams to deliver on time, within budget and high quality.

Key Projects:

·         Architecture /DevOps infrastructure process Improvement Project- Reduced server builds by 20%.

·         Multiple Data Center Project – Led multi region data center migration project in the Azure Cloud.

·         Application HA/DR Project – Led high availability/ disaster recovery plan and validation for the Cloud.

·         Customized Mobile Device Project – Lead custom Walgreens applications, device configuration, validation, and distribution of 5000 tablets to 2500 stores. 

CVS Health – Buffalo Grove, IL - IT Program Manager (Contract)                                               March 2015 – March 2016               

·        Program managed 10 enterprise SAAS application projects; coordinate weekly program status reporting, program status meetings and chaired monthly Steering Committee.

Key Achievements:

·         Reduced SOW approval cycle time with an improved SOW Process and Invoice Approval and Payment process.

·        Developed resource management and forecast process and reporting to enhance project delivery, improved application and environment release process that resulted in additional releases through process.

·         Introduced process improvement playbook with an improved issue resolution process. 

Komatsu NA – Rolling Meadows, IL - IT Project Manager                                                                    May 2012 – March 2015

·         Provided project management and leadership for (SAP) supply chain management projects. Led all phases of projects from inception to closing for manufacturing, receiving, shipping and warehouse/inventory management operations, application and infrastructure initiatives. Project Manager of two .NET CRM-Customer Portal Projects- 1 totally new (Parts and Service) and 1 refresh of the Warranty portal. 

Key Projects:

·         SAP Re-Platform Migration Project – Led project team and third-party SAP vendor in migration of physical servers in Illinois to virtualized Windows/SQL environment in Georgia. 16 Month Duration- 24-26 resources $6,235,000

·         Interface Remediation Project – Developed legacy Interface strategy by re-routing, re-writing or retiring UNIX interfaces through Sterling Integrator (SI-B2B) to SAP.

·         Enterprise Warehouse Distribution Relocation Project – Relocate new warehouse distribution, logistics, NW infrastructure for all warehouse, shipping, receiving, office and operations. 10 months-18-24 resources $800,000

·         Foreign Trade Zone Project – Designed applications to store, track and report duty free warehouse inventory.

·         Warehouse Management Project – Created applications to run warehouse, manufacturing, and supply chain operations to support new application functionality. 12 Month Duration- 24-26 resources $775,000

·         Data Center Converged Infrastructure Project – Conversion of physical servers to virtual machines on VMAX. - 4 Month Duration- 8-10 resources $625,000 

CVS Caremark – Northbrook, IL – Project Manager                                                                      February 2008 – January 2012

·         SAP Project Leader for multiple software projects in collaboration with internal and external customers to develop software projects with oversight from inception to successful completion of projects.

·         Key Projects: 6 Month Duration- 5-7 resources ~ $415,000 each

·         MRP Controller Project – Developed applications to automate ordering of supplies, scheduling of production runs, and management of inventory and shipping schedules for regional and seasonal pharmaceutical demands.

·         Paperless Warehouse Project – Created RF applications to eliminate paper in all warehouse operations.

·         Customer Portal Refresh-Main Frame Screen Scrapping to Windows project – Developed .NET application to screen scrape mainframe green screens to display in a visually appealing customer portal. 

Motorola – Libertyville, IL - Senior Project Manager                                                                        April 1999 – December 2007

·         Managed all phases and project deliverables for software development projects from inception to successful on time, on-budget deployment of projects with total customer satisfaction. 

Key Projects:

·         Hardware-Software refresh projects – Led software development teams for the refresh of cell phone user interfaces, menus, feature sets, and ring tones to increase marketability of aging product line for Virgin Mobile, Bell Mobility and TELUS Mobility. 6 Month Duration- 7 resources $375,000

·         Virgin Mobile Project – Successfully delivered three embedded software mobile products that created over $30M in bottom line revenue. - 4 Month Duration- 5 resources $225 ,000

·         Bell Mobility Project – Achieved reduction of defects on previous product shipped to same carrier by 28%.

·         TELUS Mobility Project – Managed multiple offshore teams on two continents and three time zones of programmers, build engineers, testers, and third-party software and test providers focused on creation, verification and validation of software features. 9 Month Duration- 12 resources $650,000 

EDUCATION 

  • George Washington University - Master’s Certificate in Project Management

  • Judson University - Bachelor of Science in Management and Leadership (Information Systems)

  • William Rainey Harper College - Associate of Science in Computer Science

    •  CERTIFICATIONS 

    • Project Management Professional – PMP (1240408)
    • Certified Scrum Master – CSM
    • ITIL Foundations
    • Six Sigma Black Belt